Responsible Gaming
Our Commitment to Safe Gaming
At Hotel D'Shamoon, we are committed to promoting responsible gaming practices. Tower Rush and all gaming activities should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gaming should never negatively impact your health, relationships, finances, or well-being.
Age Verification & Legal Requirements
In India, gaming is restricted to individuals who are 18 years of age or older, or the legal age of majority in your jurisdiction, whichever is greater. By accessing our platform, you confirm that you meet these age requirements and comply with all applicable local laws and regulations.
We reserve the right to verify your age at any time. Underage gaming is strictly prohibited.
Warning Signs of Problem Gambling
Please review the following warning signs. If you experience any of these behaviors, it may indicate a gambling problem:
- Frequently thinking about gaming, even when not playing
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Unsuccessful attempts to reduce or stop gaming
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or the extent of your gaming from family and friends
- Neglecting work, school, or family responsibilities due to gaming
- Borrowing money or going into debt to fund gaming
- Experiencing mood swings, anxiety, or irritability related to gaming
- Using gaming to escape problems or negative emotions
- Risking relationships, employment, or educational opportunities due to gaming
Self-Help Tools & Controls
We provide tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Receive periodic reminders of the time and money you have spent while gaming
- Session Time Limits: Automatically log out after a preset period of inactivity
- Self-Exclusion: Voluntarily exclude yourself from our platform for a period of time or permanently
To activate any of these tools, please contact our customer support team or access your account settings.
Support Organizations & Resources
If you are struggling with problem gambling or need support, please reach out to one of the following organizations:
India
- All India Gaming Federation (AIGF) – Works to promote responsible gaming practices across India
- National Mental Health Programme (NMHP) – Provides mental health support and counseling services
International Support Services
- GamCare (UK) – www.gamcare.org.uk – Free, confidential counseling and support
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Online support and counseling
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Resources and helplines
- National Council on Problem Gambling (USA) – www.ncpgambling.org – 1-800-GAMBLER helpline available
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Comprehensive gambling addiction prevention and support resources
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and support is available. Speaking with a counselor, therapist, or calling a helpline is a positive step toward recovery.
Remember: Gaming should be fun. If it stops being enjoyable or starts causing harm, it's time to seek support. You are not alone, and help is always available.
For more information about our responsible gaming policies, please contact our customer support team at any time.